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Does your relationship with your boss or your employees have any effect on how safe the environment is? My colleague, Judy Agnew, writes in her latest article “Why Relationships Matter in Safety” (PM eZine 10-10) that relationships in safety do have a direct effect on the type of safety culture that exists. Those that build effective relationships also earn discretionary effort from their employees and therefore improved performance. Don’t be fooled, though, into thinking that effective relationships mean always being nice. Accountability and constructive feedback are very important to the relationship and help to build a trusting and safe environment. Here are a few of the best practices she discusses for building effective relationships around safety:
For more on creating a safety culture, read Safe by Accident?
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