Every business goal is driven by human behavior. It follows then that your employees’ performance—their behavior and results—is the most important output of your role as a leader. Considering that your coaching time and energy are limited, it’s especially important to identify the behaviors that will bring the most benefit to them and the business. When you identify the most impactful work behaviors while prioritizing an important concept derived from behavioral science, the behavioral cusp, the outcome is that much greater...
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Archives
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No, the image above is not an iStock photo nor one taken from a safety magazine. This is a live action shot I took from the window of a hotel where I was conducting a Safety Leadership workshop for a client...
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In one of my recent blogs, Leaders Can Make or Break Engagement, I provided concrete steps leaders can take to move from managing to coaching. This topic proves to be a very important one so it seems only fitting to dig deeper into the science of behavior to explain how poor management practices can destroy employee engagement...
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Many times in the course of working with clients, they hit a point of realization about using a scientific approach to behavior on the job, and it sometimes sounds like this: “You mean I have to do THIS for EVERY behavior?” The short answer is yes and no. Let me explain...
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And neither is most so-called behavioral economics Despite being the first American to win the Nobel Memorial Prize in Economic Sciences, Paul Samuelson famously stated, “Economics has never been a science—and it is even less now than a few years ago.” It is my opinion that this statement still holds true today. Economics has been called the dismal science. Once you get to understand it, you may not find it so dismal, but you don’t find it much of a science either...
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In Gallup’s most recent State of American Workplace Report, they indicate that only one-third of the American workforce is actively engaged in the organization that employs them. An even more alarming result of the study found that 51% of employees are actively looking for a new job. This means that in the average company, a significant proportion of the workforce is not only underperforming, but they are looking to..
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“My New Year’s resolution is to quit procrastinating . . . I’ll start tomorrow.” Unfortunately, that’s the dead-end road that a majority of our resolutions take. Most of us are familiar with Albert Einstein’s quote “Insanity is doing the same thing over and over and expecting different results,” but when it comes to New Year’s resolutions, why is it that we do the same thing over and over (make resolutions) hoping that things will be different, yet they never are?..
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While preparing for a talk to a safety audience, I ran across several videos by Paul O’Neil, former President of Alcoa, about why safety was his number one priority in managing the company. He summarized his management goals in three questions. Actually there are four. ..
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We have just signed a new lease for our offices and as such, I am moving spaces. As I started going through my “stuff” I ran across many articles that I previously put aside that I thought needed further comment or rebuttal. While re-reading some of the articles that I put aside, I decided that now is a good time to blog about them. ..
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The science of behavior has much to teach us about how to improve performance and create a more engaged culture. One of the key teachings from the science is that precise application of positive reinforcement is required to achieve exemplary performance, or what we call discretionary effort. In most organizations, there is not enough positive reinforcement to ensure that behaviors occur at the right frequency, with high fidelity, and without hesitation. While increasing the amount of positive reinforcement for critical behaviors sounds relatively simple, actually making it happen ..
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Our mission is to accelerate your company’s business performance through positive, practical approaches grounded in the science of behavior and engineered to ensure long-term sustainability. Our approach—proven in great companies worldwide—measurably improves your company’s bottom line, and the performance of your employees.
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