Not Another Survey

ADI regularly incorporates perception surveys into our work. Surveys are cost-effective and have several applications such as assessing organizational culture, doing a pulse check on the reliability…

Complacency Is Not a Root Cause

Complacency as a concept in safety has been around for some time. That said, I’ve noticed an uptick in client discussions highlighting employee complacency as a contributing factor in recent…

Has the Daily Deal Lost Touch?

It would go against logic to think that companies wouldn’t consider the customer first, especially today. Yet, I was surprised to read in a recent Fast Company article, Do Groupon and LivingSocial Do…

Can You Speak Up? I Can’t Hear You

Maureen Dowd recently wrote an Op Ed piece in the New York Times entitled Giving Doctors Orders, in which she discusses the importance of speaking up and asking your doctor to wash his or her hands…