Surveillance for Amazon Drivers? Keys to Monitoring Driving Safety
Five U.S. Senators wrote to Amazon CEO Jeff Bezos on March 3, 2021 to express their concerns about surveillance cameras with tracking software being installed in some delivery vans operated by…
Overestimating Your Leadership: The Dunning-Kruger Effect
Many people underestimate the complexity of being a good leader while simultaneously overestimating their own leadership skills. According to Psychology Today, “The Dunning-Kruger effect is a…
Behavior Change is Risky Business
All projects and change efforts involve behavioral risk. They require people to start doing some things or to do things differently. When sustained behavior change is a requirement, those responsible…
Leadership Success—A critical measure of effectiveness
In the book Measure of a Leader, the authors state, “The best predictors of leadership are found in the behaviors of the leader’s followers.” Measuring a leader by the success of the people he or she…
The One Thing Managers MUST Know to be Effective
It is quite likely that even the best MBA programs in the world are missing out on preparing their candidates with the one thing that will ensure they enter the real world with proven, effective…
Increasing Meaningful Behaviors Part 2
Based on the positive response to my blog on Increasing Meaningful Behaviors, I thought it worthwhile to extend the discussion. As you now know, values can play an important role in our lives and…
Leadership During Uncertainty: Two Actions You Can Take
I’m guessing that many of you have begun to settle into a rhythm while working and leading remotely as we navigate a work world turned upside down by the pandemic. Even as we are adjusting to the…
Adding Infection Control Behaviors into Behavioral Safety Systems: Beyond COVID-19
During this phase of the COVID-19 pandemic, Dr. Anthony Fauci and Dr. Deborah Birx of the White House Coronavirus Task Force, have repeatedly advocated behavior change as mitigating steps to reduce…
Increasing Meaningful Behaviors
For most of us in the US and for many throughout the world, our lives have been turned upside down by stay-at-home orders. We’ve lost access to many of our favorite places to spend our time. For me…
3 Ways to Stay Connected and Focused
It is hard to concentrate right now. Really hard. Kids at home, breaking news lighting up our phones every few hours, concerns over family and friends, supply chain disruptions, stock market worries……
The Rising: Staying Focused and Hopeful
One of my favorite songs over the past several years is “The Rising” by Bruce Springsteen. A song from the depths of despair that speaks of rebirth, resurrection, and forgiveness.
During this time…
5 Tips for Supporting Teens With Online Learning
We have all been hearing about the home-schooling struggles of parents of younger school-age kids. The fact that my kids are 17 and 19 is one of the things I feel grateful for during this time of…
Five Signs It's Time for a Culture Overhaul
Culture and its impact on employees and organizational success cannot be overstated. The behavioral definition of culture is, patterns of behavior that are reinforced or punished by people and…
Practical Solutions to Your Biggest Workplace Challenges
CEO’s are faced with many challenges, but what are the most common? The Predictive Index released a report outlining top CEO concerns. Fortunately, each of these challenges can be successfully…
Critical Leadership Actions for Change: Explaining the Why
Change is necessary in order for organizations to evolve successfully. Change can also bring with it a volcano of emotions from those who are affected. Surprise, confusion, and even fear are common…
Want to Build Discretionary Effort? Focus on Building Rapport
Think of discretionary effort as the more in the “I got more” GEICO commercials. Discretionary Effort is defined as performance that is above and beyond the minimum requirements of a job. More…
The Science of Ghosting
It has probably happened to you, but you just didn’t know it by name: Ghosting. Ghosting is the act of actively ignoring or dodging attempts to be contacted through various mediums—e.g., texts, phone…
Telling People What to Do Rarely Works!
“I told you to do it this way.”
“Weren’t you in the training where we learned how to do this correctly?”
“Why do you keep doing this?”
“I thought I was clear about how I wanted this done.”
Anyone…