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How do you encourage employees to think like owners, to take initiative, to participate, to follow through, and contribute to the growth and success of your organization each and every day? This is…

Several years ago it was reported that an air traffic controller deliberately made his bed and slept in it while on duty at a Tennessee airport. I am sure many people think that was an isolated…

Most of us have had the opportunity to work under great, and unfortunately not so great, leaders. More than likely when you worked with great leaders you delivered high levels of discretionary effort…

About 11 years ago, my father underwent successful open-heart surgery at age 74. The surgeons completed a triple by-pass and valve replacement. My family and I learned that among the many profound…

Leadership requires confidence in one’s ability to make good decisions. Yet that confidence does not guarantee quality in the decision making. Sometimes confidence isn’t well founded. The dark side…

When I was in college, I worked in a food distribution warehouse loading trucks. It was backbreaking work. We would load five trailers per day—each load weighing about 25,000 pounds! We loaded the…

Every business goal is driven by human behavior. It follows then that your employees’ performance—their behavior and results—is the most important output of your role as a leader. Considering that…

No, the image above is not an iStock photo nor one taken from a safety magazine. This is a live action shot I took from the window of a hotel where I was conducting a Safety Leadership workshop for a…

In one of my recent blogs, Leaders Can Make or Break Engagement, I provided concrete steps leaders can take to move from managing to coaching.  This topic proves to be a very important one so it…

Many times in the course of working with clients, they hit a point of realization about using a scientific approach to behavior on the job, and it sometimes sounds like this: “You mean I have to…

An office familiar to me has for many years generously provided coffee packets to its employees as a benefit. One selects their particular type from a large assortment, inserts it into the machine…

And neither is most so-called behavioral economics Despite being the first American to win the Nobel Memorial Prize in Economic Sciences, Paul Samuelson famously stated, “Economics has never been a…

In Gallup’s most recent State of American Workplace Report, they indicate that only one-third of the American workforce is actively engaged in the organization that employs them.  An even more…

“My New Year’s resolution is to quit procrastinating . . . I’ll start tomorrow.” Unfortunately, that’s the dead-end road that a majority of our resolutions take. Most of us are familiar with Albert…

While preparing for a talk to a safety audience, I ran across several videos by Paul O’Neil, former President of Alcoa, about why safety was his number one priority in managing the company.  He…

We have just signed a new lease for our offices and as such, I am moving spaces.  As I started going through my “stuff” I ran across many articles that I previously put aside that I thought…

A reinforcement schedule is a prescription for arranging reinforcers in time and in relation to behavior. “So what,” you may ask? “Why should I care about something so esoteric and seemingly removed…

Reinforcement in most human situations commonly is arranged and administered by another person. Teachers reinforce appropriate behavior of their students and parents praise good acts of their…