You Did A Good Job, But...

The meanest, most contemptible kind of praise is that which first speaks well of a man and then qualifies it with a “But,” –Henry Ward Beecher (1813-1887)

Listen to ways in which managers unintentionally demotivate employees, learn management traps to avoid, and understand the power of the 4:1 ratio. (Length: 6:14)

Audio file