Behavioral Minute: Sustaining Your Gains
Just as machinery needs preventive maintenance, new processes need behavior maintenance in order to sustain their gains.
Are you redoing, repeating or restarting your Lean, Six Sigma, Operational Excellence or Continuous Improvement programs? Are process improvement gains fading away faster than you can create Kaizen events? If so, you are suffering from Management Muda—the waste of lost gains and management rework.