“The PIC/NIC Analysis® is a tool for organizing influences on behavior to gain a better understanding of why people do what they do.” —Dr. Aubrey C. Daniels
Introduction to the PIC/NIC Analysis®
Everyone’s behavior makes sense to them when they are doing it. ADI’s proprietary PIC/NIC Analysis® provides insight into why a person might be doing something that seems irrational to others. The analysis helps us understand behavior from the standpoint of the performer at the time the behavior occurred. By analyzing in detail likely positive and negative consequences, how delayed they might be, and how probable they are, a person’s motivation for doing something that might otherwise seem irrational becomes clearer.
Understanding and managing consequences are the most effective ways to improve performance. The PIC/NIC Analysis® will increase your understanding of a behavior’s antecedents and consequences. You will then be better prepared to modify those antecedents and consequences to encourage the behavior you want more of and to avoid reinforcing behavior that you do not want.
When to Conduct a PIC/NIC Analysis®
Consider conducting a PIC/NIC Analysis® in the following situations:
- When someone or a group of people are resisting change
- When errors continue to occur despite proper training
- When rules are not consistently followed
- When process short-cuts are prevalent
- When investigating an incident
- Anytime you want to identify the behavioral root cause of a behavior
Benefits of the PIC/NIC Analysis®
Conducting and acting on the results of a PIC/NIC Analysis® can help you do the following:
- Understand behavior from the performer’s perspective
- Understand the context in which the behavior is occurring
- Avoid blaming the performer
- Identify and reduce or eliminate unintended negative consequences that are suppressing a desired behavior
- Identify and reduce or eliminate unintended positive consequences that are motivating an undesired behavior
PIC/NIC Analysis® Resources
Blog: The Long and Short of Consequences
Blog: Life Hacking With Behavioral Science
Blog: At Risk Behavior: When Unsafe Conditions Stare You in the Face
Blog: An Example of Safety Leadership Success: Moving Towards a Just Culture
Article: The St. Nicholas Center: A Roadmap for Behavioral Leadership Success
Workshops: Behavioral Leadership Training, Applications of Behavioral Leadership, and Safety Leadership Training
Services: Behavioral Leadership and Safety Leadership
Book: Performance Management
Book: Bringing Out the Best in People
Book: Safe by Accident
