Achieving Excellence in the Manufacturing Industry

In an era of ever-increasing global competition, the manufacturing sector is challenged to produce world-class quality products on schedule and at an affordable price. Responsible production practices must also ensure that worker safety is ingrained in daily work activities and management practices.

Demographic changes have shortened the supply of frontline employees experienced in technical manufacturing or maintenance, forcing companies to hire workers with little industrial work experience. This requires stronger systems and processes for managing performance, despite cost-cutting practices that leave management cadres thin-staffed and overloaded.

Many manufacturers have adopted an operational excellence approach to help them address production issues. Any continuous improvement approach, whether it is focused on quality, process, productivity, or strategy execution, involves identifying critical practices or behaviors at different levels of the organization. It’s not enough to simply specify best practices. All stakeholders must adopt these best practices until they become habits. Developing sustained behavior change and generating discretionary effort requires a scientific understanding of why people do what they do, and why they may resist some change efforts that are needed to stay competitive in the current global economy. Having leaders who understand how to apply the laws of behavior effectively is a competitive advantage.

Solutions Start with Building a Positive Work Culture

Behavior science has taught us how to influence behavior with precision and positive side effects. ADI uses these principles to build tools and practices leaders can use in the workplace to produce better results by strengthening key behaviors and eliminating human variance. A behavioral approach helps leaders at any level maximize their impact and reduce their own re-work in their management duties. Skillful use of behavioral principles such as positive reinforcement helps build work relationships, leads to more sustainable performance improvement, and improves the company culture.

ADI’s performance improvement consultants have been providing this behavioral expertise to organizations for more than 40 years. We have helped improve operational efficiency, transform organizational cultures, and ensure leadership engagement and accountability through positive, proactive leadership practices. Regardless of your strategic objectives, if you are responsible for motivating others in a manufacturing environment and need to improve your leadership’s ability to generate enthusiasm and consistency in performance, we can help.

Contact us today to learn how to apply a scientific approach to creating a culture of manufacturing excellence.

We’re now understanding that the behavioral concepts don’t just apply to safety. They apply to everything we’re doing here. It’s changed our culture.
—Bob Clark, President of Operations

Services Tailored to the Manufacturing Industry

Here are just a few ways ADI supports you in applying sound behavioral principles to motivate and sustain performance excellence.

Employee Engagement

Create a workplace that promotes discretionary effort, collaboration, and enthusiasm at all levels of the organization.

Behavioral Roadmapping

Reduce variability and build momentum by defining leading indicators and the behaviors required at each level to improve performance and leadership accountability.

Expert Consulting

Add a behavioral lens to the design of your strategic initiatives so that you fully understand the behavioral consequences of decisions on the behavior of your workforce.

Surveys and Assessments

Gain actionable insight into the strengths and opportunities through culture and leadership surveys and assessments. Give your organization a clear roadmap for improvement.

Leadership Training

Equip site leaders and managers with the people management skills needed to positively engage and influence others.

Safety Leadership

Develop positive safety management skills that improve your leadership impact, build frontline engagement, and strengthen safety performance.

Behavior-Based Safety

Engage frontline workers and management to work cooperatively to improve hazardous conditions and practices and develop safe habits.

Safety Culture

Build a high-performance safety culture that focuses on prevention, continuous improvement, and employee engagement.

Safety Systems

Optimize your safety systems such as incident investigations, hazard remediation, safety communications, and near miss reporting.


Energize your internal conferences and annual meetings with an inspiring keynote presentation from ADI.

Industry Spotlight


Year 1: 240 safe habits, incident rate reduced to 0.71


Reduced scrap: $1.5 million savings, shipment accuracy improved 80%


16 productivity efficiency records, machine utilization up 32 %


Injuries reduced by 78%, more than 500% near miss reporting increase