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What happens in your organization when a human error occurs? By human error I mean an undesired behavior that could, or does, lead to some undesired consequences for the performer, people around them…

I recently had the opportunity to do an assessment with a company that is a safety culture exemplar. At ADI, we work with a lot of companies that have sophisticated safety management systems, but…

The concept of providing feedback is nothing new.  Performance feedback has been studied for well over 40 years and shown to be an effective and low-cost method for improving performance.  We’ve used…

ADI regularly incorporates perception surveys into our work. Surveys are cost-effective and have several applications such as assessing organizational culture, doing a pulse check on the reliability…

There is no doubt that how results are produced is just as, or more important, than the results themselves.  How work is done, the behaviors people do to produce an outcome, is a driver of long-term…

Complacency as a concept in safety has been around for some time. That said, I’ve noticed an uptick in client discussions highlighting employee complacency as a contributing factor in recent…

This is the first in a new blog series from Bryan Shelton. Check in on the first Tuesday of every month for new blogs in the series. Our brains are designed to learn and adapt quickly to our…

In my experience, mistakes can be our greatest teachers under two conditions. We must take the time to understand both why they happened, and how to change our behavior to prevent repeating them. I’d…

Many people make New Year’s resolutions dedicated to making themselves better in some way. Whether it’s to lose weight and get fit; become a better leader; or be a better spouse, parent, or friend.…

My colleagues and I have noticed a disturbing trend as we complete surveys and assessments for our clients. A significant number of employees are telling us that skills training has become woefully…

The term “psychological safety” is having a moment. While on the surface it may seem like yet another organizational buzzword, this one has true merit, especially in safety. The term was coined by…

Productivity is a big concern for managers who have people working remotely. Will they actually work as hard as they would in an office? This fear has been called “productivity paranoia.” I recently…

“People learn more from their mistakes” is an old saying that should be put out to pasture. Not only is this statement untrue from a learning standpoint, but relying on people to make mistakes to…

Quiet Quitting is trending—on TikTok, in articles and blogs. Definitions vary but tend to include things like (1) worker disengagement, (2) a refusal to go “above and beyond,” and (3) a re-set of…

I’m troubled by what seems like an accelerating trend in safety, and that is people touting the next great thing. Don’t misunderstand…I believe in constantly looking for ways to improve. Technology…

I recently talked to a client who was trying to gain commitment for some safety leadership improvements and was frustrated with the resistance he was facing from some of the management team. The…

It is an understatement to say that many organizations are running lean. The trend worsened during the pandemic and the current economic uncertainty seems destined to make matters even worse. While…

The pandemic created a lot of divisions between people. At many organizations one such division is between those who had to continue to go to the workplace and those who were able to work from home.…