Why do managers make poor decisions about safety? Dr. Judy Agnew says it is because they don’t understand why people engage in at-risk behavior. They show employees a video on proper lifting and then are puzzled when they don’t continue to lift properly. Until managers understand why at-risk behaviors occur, they cannot make good decisions to correct them. Some organizations think they lack the funds to study human behavior; however, organizations that take a look at the price of accidents realize that it costs more to ignore the science of behavior.

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