In Episode 14, ADI's Ashley Duhon explains the latest pearl, "The key to success lies in finding and promoting discretionary effort."
Transcript: A lot has been written and said about how leaders can be most successful. While there are many variables that contribute to success the one that managers have the most control over is the performance of their team. In terms of human performance Aubrey has a pearl of wisdom that applies. The key to success lies in finding and promoting discretionary effort. Discretionary effort is the bottle of lightning that makes star performers just that. It is that extra going above and beyond expectations that distinguishes stellar performers from those who meet the standard. These individuals have connected to sources of motivation that inspire them to exceed the standard. How can leaders bottle encourage and expand discretionary effort within their teams? The answer is positive reinforcement. When leaders create an environment in which employees experience a variety of sources of positive reinforcement success is inevitable.
