Videos

As we wrap up 2025, the holiday season is a perfect time to recognize the essential daily behaviors that keep our organizations running. In this final Two Consultants on Leadership blog of the year, Bryan Shelton is joined by Judy Agnew to explore the power of workplace gratitude.Transcript: So Judy, December's upon us. The holiday season is here. And this…

Onsite job briefs are a valuable last-step planning tool for getting jobs done safely. The quality of a job brief should be determined by the interactions in the meeting itself, and not the finished paperwork.  In the newest blog of the series, Bryan Shelton and Ashley Duhon explore some critical behaviors needed in a job brief to improve the quality…

Setting clear expectations is an important skill for leaders to develop, but it is often overlooked. In the newest blog of the series, Bryan Shelton and  Brian Molina explore how leaders can do this well, covering key skills for effective communication, and highlighting common pitfalls that hinder clarity. Transcription: Brian, we wrote…

Human and Organizational Performance’s (HOP) five principles offer a framework for thinking about human error. One of those principles states that blame fixes nothing. So where does accountability fit into HOP? Read this blog by ADI's Bryan Shelton and Bart Sevin to find out.Click here to read the accompanying blog.

In the final episode of our Pearls of Wisdom Series, ADI's Judy Agnew explains the latest pearl, "If you give somebody something for nothing, you make them good for nothing."Transcript: When people first learn about positive reinforcement they sometimes mistake it for being nice...giving away goodies or the much-maligned everyone gets a trophy that's common…

Organizational culture encompasses the distinct shared values and behaviors that determine how things are done. It can either emerge by default, lack direction, or be intentionally designed. Default cultures are vulnerable to change and often don't have a clear mission. In contrast, a strong culture fosters a clear vision. Watch as Bryan Shelton …

In Episode 20, ADI's Francisco Gomes, explains the latest pearl, "Managers Are Paid to Be Well-Liked."Transcript: in the early days of ADI when Aubrey talked about the importance of leaders having strong relationships with their direct reports leaders would sometimes push back and they would say things like, "Well I'm not paid to be well-liked." Aubrey…

In Episode 19, ADI's Judy Agnew, Ph.D., explains the latest pearl, "People Will Assume They're Not Appreciated."Transcript: One of the most common mistakes that managers make is ignoring good performance. It's all too easy to focus attention on problems and poor performance and neglect to attend to the good things people are doing. This is a problem because…

In Episode 18, ADI's Judy Agnew explains the latest pearl, "Make R+ a Daily Affair."Transcript: When we first start working with clients we often ask leaders to tell us about their current use of positive reinforcement. For many there's a long pause as they think back in time and ultimately come up with something they did weeks or months ago. We know from…

In Episode 17, ADI's Judy Agnew explains the latest pearl, "We change other people's behavior by changing our own."Transcript: In workshops Aubrey used to ask people, "How many of you would have fewer problems if someone else did what they were supposed to do?" As you might guess everyone raised their hands. Most of us, especially leaders, spend a fair…