Shell Exploration and Production On Target with Performance Management Training Software

BY Leo McDermott

Shell has set a corporate goal of "No accidents and no harm to people". This is no small task when you consider that this industry giant employs more than 100,000 people, involved in diverse activities throughout the world - even mid-ocean. To add to the challenge, many of these activities are in hazardous environments, requiring specialized skills. In order to reach their goal, Shell needed a full-scale plan for prevention and safety, which led to the decision to revamp their traditional safety-training program. During the transition of their training system Shell found itself in a difficult spot. To meet their goal and stay in compliance with government regulations, Shell had only two months to train their employees. To complicate matters, hundreds of the people to be trained resided on offshore platforms. Shell chose the Infrature Learning method with its Transparent Training Cycle to provide this training. Using this method, they were able develop thirty-five modules in just a few weeks, and deliver the training via satellite Internet connections to offshore locations, as well as to employees using local PCs. As part of Shell's normal process, both internal and external auditors were called in to review the effectiveness of the training. "The auditors were astonished at how effective the Infrature Learning method was", says Jade Q. Washmon, Training Coordinator, Shell Exploration and Production. Continues Mr. Washmon, "Instead of having training experiences, we now have learning experiences. We get measurable results, with greater retention. This translates into a significant saving in time and, of course, money. We were looking for an effective, efficient training tool. We found that in Infrature Learning". Since their initial experience Shell has expanded their use of Infrature Learning. With Infrature Learning, Shell provides training in a variety of areas, including Contractor Safety Management, Permit to Work Systems, proper Gas Venting and Flaring, Food Safety, Dynamic Positioning, Collision Avoidance and compliance with the National Pollutant Discharge Elimination System. There is even a course called "Deliver the Limit", which radically transforms the way wells are delivered by teaching each member of the well delivery team how to focus on the "perfect process", and target best in class characteristics. Jade Washmon from Shell can be reached via email at Jade.Washmon@shell.com For addtional information on Infrature Learning please visit their website at www.infrature.com or contact Leo McDermott at 1-800-761-1242 x710 or Leo McDermott.

Author: Leo McDermott Date: 5/14/2003 Industry: Oil & Gas Type: Behavior-Based Safety