In today’s busy work environment, it’s easy to fall into management traps. For example, it’s not uncommon for managers and leaders to find themselves managing to exceptions—addressing what went wrong and putting out fires. In this video, Judy Agnew discusses an alternative management style that focuses instead on what is going well. For more on avoiding common management traps, read Oops! 13 Management Practices that Waste Time and Money (and what to do instead). You may also be interested to watch “Management Traps: You Did a Good Job But…” and Other De-Motivators.”