Rich Gold, M&T Bank
Watch as Rich Gold, President and Chief Operating Officer of M&T Bank, discusses how his organization moved away from a focus on the performance appraisal process to one of building a system for managing people performance.
By implementing a behavioral approach to the employee engagement process, M&T Bank has realized a complete transformation and has created a new way of managing its people.
For more on M&T Bank’s story, read The Precision Leadership® Survey: Not Just Another Yardstick for M&T Bank and Premier Bank Yields Better Results.
