Blog

We recently put Surveys to the test on our website.  We polled our clients to find out if they felt that Employee Surveys were worth their time.  With more than 50% of the vote, clients...

It doesn’t surprise me when I see examples of positive reinforcement popping up around me. The Holidays are always a time to see it displayed to good effect. Thanksgiving, in fact, is a holiday...

It used to be that I was impressed when I learned of a new technology developed to help better manage behavior. Now it seems that if you think it, one already exists. Although this new classroom...

Something worth sharing from my good friend Verne Harnish’s blog: People are the #1 Challenge -- surveying audiences around the globe, including the 500 CEOs and executives attending the October 2012...

1. Managers who try to change “attitude” without pinpointing specific behaviors 2. Authors who attribute performance problems to lack of “intrinsic motivation” 3. Economists who act as though...

It’s inevitable. And, as much as I suggest that the annual review process be ousted, organizations will not let them go. So I will put aside my reasons for why annual reviews are a bad idea and...

Patricia Bays Haroski who worked for her father in a State Farm Insurance Agency in Deerfield, IL, registered October 16 as Boss's Day with the U.S. Chamber of Commerce in 1958. She chose October 16...

A big mistake leaders make when implementing change is spending too much time trying to get buy-in.This well intentioned approach not only delays getting to the change that matters but creates severe...

“{The corporate budgeting process} sucks the energy, time, fun, and big dreams out of an organization. It hides opportunity and stunts growth. It brings out the most unproductive behaviors in an...

Who shouldn’t like this time of year? Many parents like it because their children will actually be in school for a number of hours during the work week, providing a needed break from childcare...

Last weekend I attended the Behavior Change for a Sustainable World conference sponsored by the Association for Behavior Analysis International. The sessions delivered during this 3-day event were...

As the NCAA delivered its sentence to Penn State University and its football team last week, it’s natural to think about those who will be most affected by the consequences; the players and their new...

I thought patience was supposed to come with age. However, the older I get the more impatient I have become and every day I see or read something that drives me crazy. The latest was a short article...

Are you frustrated when desired change doesn’t stick?  Creating sustainable and accelerated change requires a daily focus.  How then do we connect our todays with the end of the year?...

I’m amazed at the epidemic of firefighting that has taken over organizations. Stretched organizations are asking people to do more with less and to maintain or grow the business, yet these same...

Here's a recent question that came to me via Twitter Question:   [SIC] What is your take on this quote from the book Insanely Simple: The Obsession That Drives Apple's Success by Ken...

Let’s start with what you have. If leaders were to use baseball-style measures of success, most would agree that batting 1000 is unheard of, and batting 500 is also an unlikely target. Most would...

Sales people spend more time with their customers than their bosses.  If we leave customer behavior out of the equation, we are ignoring reality.  This missing element contributes to the...