An Examples of Leadership Success: Creating a Shared Mission

Without an idea of where you want to go, how would you know when you get there and if you have the right people to help? This second blog is dedicated to highlighting one leader’s passion for…

Leading a Return to the Office Without Losing Your Team

While some organizations have been able to fully embrace a remote model, most have grappled to varying extents with a return to in-person work. The process of trying to get employees back into the…

Common Leadership Errors: Failing to Help the Human Thrive

For the last blog in this series, I decided to take a broader and holistic topic that is commonly seen in organizations. While this topic does not lend itself nicely to short examples of leadership…

Common Leadership Error: Failing to Evolve

The world around us is constantly changing. The markets we operate in, current economic conditions, world events, access to material goods and competition are all things leadership considers when…

The Importance of Psychological Safety for Safety Culture Improvement

The term “psychological safety” is having a moment. While on the surface it may seem like yet another organizational buzzword, this one has true merit, especially in safety. The term was coined by…

Pandemic Resentment on the Front Line

The pandemic created a lot of divisions between people. At many organizations one such division is between those who had to continue to go to the workplace and those who were able to work from home.…

From "Beat Down" to "Build Up"

Recently during a leadership workshop I was facilitating, a participant approached me at a break and told me he wanted more out of his direct reports. He wanted to know why his current approach was…

Improvement Discontinued

The signs of an impressive continuous improvement (CI) culture were plentiful. Walls of the common areas were adorned with A3 problem solving papers and visual management boards were scattered across…

7 Ways to Improve Agile Practices with Behavioral Science

Agile project management methodologies are no longer confined to software development or technology companies. As rapid innovation creates the need for increased adaptability, organizations have…

Leadership Success—A critical measure of effectiveness

In the book Measure of a Leader, the authors state, “The best predictors of leadership are found in the behaviors of the leader’s followers.” Measuring a leader by the success of the people he…

The Rising: Staying Focused and Hopeful

One of my favorite songs over the past several years is “The Rising” by Bruce Springsteen.  A song from the depths of despair that speaks of rebirth, resurrection, and forgiveness. During this…

Five Signs It's Time for a Culture Overhaul

Culture and its impact on employees and organizational success cannot be overstated. The behavioral definition of culture is, patterns of behavior that are reinforced or punished by people and…

Culture Change is Continuous

Once upon a time, organizations treated culture change like any number of other corporate initiatives:  There were project plans, timelines, communication strategies, and roll-outs. …

You Own the Culture

Do people change culture, or does culture change people? When I meet with a group of leaders, I often begin with this question. It’s a fun question for groups to wrestle with, and inevitably, they…

Culture, Leadership, and Football

Recent events on the football field have reminded me of a story told to me by my former business partner,  Fran Tarkenton. Fran, then Quarterback for the Minnesota Vikings,  was heading out…

Holiday Thoughts from Mr. Sam Walton

The following is a copy of an actual letter sent by Sam Walton of Wal-Mart to his managers. It was sent to me by an impassioned client who wanted to thank us for bringing the science of behavior into…

The Problem With Banks Results-Driven Culture

A steady stream of headlines brings near-constant reports on banks running afoul of laws and regulations. Recent evidence includes the mortgage-securities settlements of Bank of America and Citigroup…

4 Secrets to Leading Change When Your Company Is Already Successful

It’s no secret: Many successful businesses are slow to change. There are hundreds of examples in which corporations have rejected ideas and products that have been left to entrepreneurs to make…