Leadership

This is the second in my 5-part blog series on the five Principles of Human and Organizational Performance (HOP). This series is written to help provide specific actions leaders can take to implement…

Wallpaper is making a design comeback with bold colors and eye‑catching patterns. But there is another kind of “wallpaper” you might walk past every day at work: the visual management board. It often…

I recently had an interesting conversation with an operations manager I wanted to share.  We were discussing safety leadership and the relationship between the operations and safety departments…

December is upon us and the holidays are a reminder to stop and recognize things we should be thankful for. While we often do this in our personal lives, it’s also important to acknowledge the…

With the disturbing rise of disrespect and intolerance in our culture, fear-based management is in danger of becoming normalized again. Read Judy Agnew's post on LinkedIn. 

There is a trend emerging in the tech/AI world of pushing a 72-hour work week. 996 refers to working from 9am to 9pm, 6 days a week. The practice started in the tech industry in China in the 2010s.…

Many organizations invest significant resources into lean culture and process improvement initiatives. Despite the time and effort, the failure rate for these initiatives is a staggering 80%. Why…

Telecom giant AT&T recently announced it is scaling back its “presence report” system. This system is designed to enforce return-to-office compliance for employees. Since its introduction, it has…

According to Gallup’s “State of the Global Workplace 2025,” management engagement has dropped to 27%, meaning only 27% of managers are truly engaged in their jobs. Our consulting experience suggests…

Providing clarity of what desired performance looks like is a foundational leadership skill. Pinpointing, task clarification, or simply being clearer about what excellence looks like and what…

Human and Organizational Performance (HOP) is becoming an increasingly popular approach to safety. HOP’s five principles offer an interesting framework for thinking about human error or behavior in…

Frustrated by leaders who seem to flip-flop on their decisions? When leaders have a habit of making a decision and then reversing course soon after, those affected often start taking a wait-and-see…

Organizational culture can be defined generally as the shared values, beliefs, and assumptions that guide behavior. Behaviorally, it can be defined as the patterns of behaviors that are strengthened…

Two Consultants on Leadership: Establishing InfluenceLeadership means having an influence on the people around you. Beyond relying on position of power or fear-based management, leadership is about…

Unhealthy conflict will be something that every leader has to address at some point. As leaders, helping team members address conflict is good for business. When team members are experiencing…

As we navigate the evolving world of work, return-to-office (RTO) mandates have again become a major point of discussion. Trend research showed that the proportion of mostly in-person workers doubled…

“Owning” SafetyWho owns safety inside your organization? Your senior leaders might point to the front line and say something like, “Safety is ultimately the responsibility of the worker; it’s their…

Given the current administration’s focus on deregulation and deep personnel reductions in government agencies, it’s hard not to be concerned about the long-term impact of these actions on safety. It’…