Coaching

Feedback is a critical component of helping others improve their performance. Information about what behaviors to repeat or do differently in given situations allows for continuous improvement over…

Relying on annual performance reviews to measure and motivate employees generally does not work. This enduring truth and some of the underlying reasons were highlighted in an article from the Spring…

“People learn more from their mistakes” is an old saying that should be put out to pasture. Not only is this statement untrue from a learning standpoint, but relying on people to make mistakes to…

There is an old saying that has always bothered me: If you want to go fast, go alone. If you want to go far, go together. If it's just a proverb to point out how important community is, I get it…

How many times a day does this scenario happen in your organization? A Manager walks into the office and asks one of his direct reports, “Did you review progress against the quarterly goals in your…

Agile project management methodologies are no longer confined to software development or technology companies. As rapid innovation creates the need for increased adaptability, organizations have…

It is hard to concentrate right now. Really hard. Kids at home, breaking news lighting up our phones every few hours, concerns over family and friends, supply chain disruptions, stock market worries……

Culture and its impact on employees and organizational success cannot be overstated. The behavioral definition of culture is, patterns of behavior that are reinforced or punished by people and…

We have all heard of the Peter Principle—“Observation that in an organizational hierarchy people tend to rise to "their level of incompetence." Thus, as people are promoted, they become progressively…

When it comes to developing employees and improving performance, coaching and delivering feedback are critical actions for achieving desired results. In fact today, most organizations expect their…

Attracting and keeping your best performers continues to be not only a smart business decision but a very strategic one that all companies invest in. While some believe attracting talent is the first…

Shaping is a powerful tool for teaching any new skill.  Although most shaping of our behavior is done inadvertently, people who use this process purposefully are better coaches and leaders who…

While banking is a numbers-driven profession, watching the numbers like a hawk and pouncing when employees fall short is not the best way to boost financial results. Instead of merely tracking…

Most organizations understand the value in promoting employee health and wellness.  Investments are made in wellness centers, gym memberships and weight loss programs.  Turns out there is…

Over the last two weeks there have been at least 7 cases making the news about domestic abuse by NFL players. This week, there was an NYT editorial on abuse and its justification by too many men…

It’s generally agreed that persuading employees to give more than required can make or break a company. Yet many leaders struggle to get that discretionary effort. The 2022 Gallup State of the…

The start of the school year is my favorite time of the year because it marks the start of the college football season. While college freshmen have plenty of adjustments to make, freshmen football…

There is always a lot of buzz surrounding leaders– what makes an effective one, are they born or made, and why do some transform into bad bosses.  Yet the most common trending topic today seems…