Two Truths about Performance Improvement

When it comes to influencing behavior in organizations, there are two truths that need to be considered. These truths relate to two major aspects of the organizational culture: the systems operating…

New Year’s Resolutions: Beware!

This is a reprint of a classic blog by Aubrey Daniels, from 2012.The origin of New Year’s Resolutions can be linked to pre-Christian times in Rome, thousands of years ago.  So every year about…

Thanksgiving Resolutions

At Thanksgiving dinner my family does what many families do—we go around the table and share what we are thankful for. Not surprisingly, on the top of our lists are people. Family and friends support…

How To Adapt in “The Great Resignation”

What companies do in the near-term to improve the employee experience will have a significant impact on their future success. “The Great Resignation” is causing a disruptive change in how companies…

Developing Skills Quickly with the Science of Behavior

There is an old saying that has always bothered me: If you want to go fast, go alone. If you want to go far, go together. If it's just a proverb to point out how important community is, I get it…

Shifting from Evaluating to Coaching

How many times a day does this scenario happen in your organization? A Manager walks into the office and asks one of his direct reports, “Did you review progress against the quarterly goals in your…

7 Ways to Improve Agile Practices with Behavioral Science

Agile project management methodologies are no longer confined to software development or technology companies. As rapid innovation creates the need for increased adaptability, organizations have…

Surveillance for Amazon Drivers? Keys to Monitoring Driving Safety

Five U.S. Senators wrote to Amazon CEO Jeff Bezos on March 3, 2021 to express their concerns about surveillance cameras with tracking software being installed in some delivery vans operated by…

Overestimating Your Leadership: The Dunning-Kruger Effect

Many people underestimate the complexity of being a good leader while simultaneously overestimating their own leadership skills. According to Psychology Today, “The Dunning-Kruger effect is…

Behavior Change is Risky Business

All projects and change efforts involve behavioral risk. They require people to start doing some things or to do things differently. When sustained behavior change is a requirement, those responsible…

Leadership Success—A critical measure of effectiveness

In the book Measure of a Leader, the authors state, “The best predictors of leadership are found in the behaviors of the leader’s followers.” Measuring a leader by the success of the people he…

The One Thing Managers MUST Know to be Effective

It is quite likely that even the best MBA programs in the world are missing out on preparing their candidates with the one thing that will ensure they enter the real world with proven, effective…

Increasing Meaningful Behaviors Part 2

Based on the positive response to my blog on Increasing Meaningful Behaviors, I thought it worthwhile to extend the discussion. As you now know, values can play an important role in our lives…

Leadership During Uncertainty: Two Actions You Can Take

I’m guessing that many of you have begun to settle into a rhythm while working and leading remotely as we navigate a work world turned upside down by the pandemic. Even as we are adjusting to…

Adding Infection Control Behaviors into Behavioral Safety Systems: Beyond COVID-19

During this phase of the COVID-19 pandemic, Dr. Anthony Fauci and Dr. Deborah Birx of the White House Coronavirus Task Force, have repeatedly advocated behavior change as mitigating steps to…

Increasing Meaningful Behaviors

For most of us in the US and for many throughout the world, our lives have been turned upside down by stay-at-home orders. We’ve lost access to many of our favorite places to spend our time.  …

3 Ways to Stay Connected and Focused

It is hard to concentrate right now. Really hard. Kids at home, breaking news lighting up our phones every few hours, concerns over family and friends, supply chain disruptions, stock market worries……

The Rising: Staying Focused and Hopeful

One of my favorite songs over the past several years is “The Rising” by Bruce Springsteen.  A song from the depths of despair that speaks of rebirth, resurrection, and forgiveness. During this…