Judy Agnew, Ph.D.
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Preventing Pencil Whipping of Safety Checklists
Safety is filled with checklists. Pre-task checklists, equipment checklists, start-up and shut-down checklists to name a few. Unfortunately, it is all too common for people to “pencil whip”…
Early Warning Signs that Systems are Impacting Safety
About 20 years ago I conducted a safety culture assessment for a large paper products company. They had been working hard on improving their safety performance and like many organizations, had…
Frontline Supervisors: The Key to Safety Culture
Discussions of safety culture improvement often focus on senior leaders, which is appropriate since senior leaders are the ones who must define the desired safety culture, set the vision and values…
Culture, Language, and Positive Reinforcement
Increasing cultural diversity is adding a richness to the work world. Immigrants (like many non-immigrants) are often hardworking, loyal employees, however cultural diversity can present safety…
A Tale of Two Telematics
With the improvements in occupational safety over the past two decades, incidents within the workplace have been greatly reduced. Those organizations for which driving is a requirement have found…
Save Lives by Addressing Systemic Root Causes
A recent article in the Wall Street Journal highlighted a troubling trend on our nation’s airport tarmacs. Safety incidents among ground crew workers are on the rise. The article starts by describing…
Are Habits Bad for Safety?
The debate about whether developing habits should be a goal in safety has been going on for decades. A recent article in Professional Safety (Making Safety a Mindful Value, Not a Mindless Habit, June…
When Safety Systems Work Well
I recently had the opportunity to do an assessment with a company that is a safety culture exemplar. At ADI, we work with a lot of companies that have sophisticated safety management systems, but…
The Demise of Effective Training
My colleagues and I have noticed a disturbing trend as we complete surveys and assessments for our clients. A significant number of employees are telling us that skills training has become woefully…
The Importance of Psychological Safety for Safety Culture Improvement
The term “psychological safety” is having a moment. While on the surface it may seem like yet another organizational buzzword, this one has true merit, especially in safety. The term was coined by…
Productivity Theater
Productivity is a big concern for managers who have people working remotely. Will they actually work as hard as they would in an office? This fear has been called “productivity paranoia.” I recently…
Quelling Quiet Quitting
Quiet Quitting is trending—on TikTok, in articles and blogs. Definitions vary but tend to include things like (1) worker disengagement, (2) a refusal to go “above and beyond,” and (3) a re-set…
“New and Improved” or Just Good Marketing?
I’m troubled by what seems like an accelerating trend in safety, and that is people touting the next great thing. Don’t misunderstand…I believe in constantly looking for ways to improve. Technology…
Situational Awareness: A Safety Miracle Cure?
I recently talked to a client who was trying to gain commitment for some safety leadership improvements and was frustrated with the resistance he was facing from some of the management team. The…
Too Lean for Safety
It is an understatement to say that many organizations are running lean. The trend worsened during the pandemic and the current economic uncertainty seems destined to make matters even worse. While…
Pandemic Resentment on the Front Line
The pandemic created a lot of divisions between people. At many organizations one such division is between those who had to continue to go to the workplace and those who were able to work from home.…
Thanksgiving Resolutions
At Thanksgiving dinner my family does what many families do—we go around the table and share what we are thankful for. Not surprisingly, on the top of our lists are people. Family and friends support…
3 Ways to Stay Connected and Focused
It is hard to concentrate right now. Really hard. Kids at home, breaking news lighting up our phones every few hours, concerns over family and friends, supply chain disruptions, stock market worries……