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Have you ever had someone perceive you to be a certain way as if they know what you’re thinking? I just received an invitation to a webinar that teaches managers to read people’s minds.  What a...

How a leader provides feedback is one of those distinguishing factors between being a leader by title and being a truly effective leader.  The delivery of frequent feedback allows for continuous...

Shaping is a powerful tool for teaching any new skill.  Although most shaping of our behavior is done inadvertently, people who use this process purposefully are better coaches and leaders who...

In the ABC series, What Would You Do? host John Quiñones places ordinary folks in situations that force them to make tough, ethical decisions. Will they step in when someone is being mistreated? If a...

Every day I read, see or hear something that drives me crazy. The latest is the headline on a piece that’s circulating the news outlets, “Too Much Praise Can Turn Your Kids into Narcissistic Jerks,...

In the long-running TV reality series Survivor, starting and maintaining a fire has always been a fundamental and immediate need. Without the proper tools, merely generating a spark can be...

Like Bill Murray in the 1993 movie Groundhog Day, every day for some people feels like a repeat of the last. Seemingly no matter what they do, nothing changes. Each day greets them with the same...

It seems that the world is becoming obsessed with measurement.  We are measuring steps, heart rate, calories, sleep—you name it and there is a device to measure it. People are going to waste a...

Ah, the New Year has arrived—our chance to hit the reset button.  This year is sure to be better…we resolve to get fit, be a better parent, heck, even be a better boss.  For many managers a...

The following is a copy of an actual letter sent by Sam Walton of Wal-Mart to his managers. It was sent to me by an impassioned client who wanted to thank us for bringing the science of behavior into...

While banking is a numbers-driven profession, watching the numbers like a hawk and pouncing when employees fall short is not the best way to boost financial results. Instead of merely tracking...

About this time of year, leaders and managers begin the ritual, asking themselves, “Have I met my goals for the year? Have I spent my 2014 budget? Am I prepared to declare my needs and wants for the...

A few years ago I created my own bewitching list of things that scared me.  I have dusted off that list and provided an updated view of my top thirteen frightening things.  I’m afraid to...

I’m glad to see this topic and the ideas I have shared recently have created such a response.  Let me start by saying that I’m not naïve to think that your circumstances will be such that you...

Most organizations understand the value in promoting employee health and wellness.  Investments are made in wellness centers, gym memberships and weight loss programs.  Turns out there is...

It shouldn't come as a surprise to me that the topic of deliberate practice continues to find its way into the headlines. As a matter of fact, one of my most-read articles is one questioning Dr....

 Over the last two weeks there have been at least 7 cases making the news about domestic abuse by NFL players. This week, there was an NYT editorial on abuse and its justification by too...

This post by Cissy Sumner originally appeared in TCPalm. VERO BEACH — I read a great quote the other day from a book titled Bringing Out the Best in People by Aubrey Daniels. Here he is...