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By seeking and adopting best practices, a family industry with seven-plus decades of growth strives for continuous improvement in productivity, quality, and safety. After identifying priority goals for each of those areas, the executive team adopts ADI’s behavior-based technology to link and direct every performance enhancement initiative used by the organization.
Established in 1924 this family business has enjoyed a tradition of success because its owners adhere to a policy of ongoing improvement and innovation. The organization began as a distributor of fabrics manufactured by others but evolved over the decades into a producer of mattress ticking, upholstery and unique custom and specialty fabrics. With the vision of continuing the organization’s prosperity, executives identified safety, production and quality priorities for its large textiles mill in South Carolina. However, the company chairman realized that the missing component was a unifying strategy to direct and maintain the viability of each performance improvement initiative used at the mill.
The mill’s Chairman of the Board attended a Cambridge University presentation by Dr. Aubrey C. Daniels, founder of the behavior-based solutions organization, Aubrey Daniels International (ADI). Impressed, the chairman returned several months later (this time along with his entire executive team) for another of Daniel’s presentations. The team later unanimously agreed to implement Daniels’ Performance Management (PM) technology as the mechanism to sustain the mill’s improvement initiatives. Today, the plant’s managers and employees use PM to fulfill the accountabilities of team building, problem solving and continuous improvement. These initiatives in turn enable employees to consistently achieve safety, quality, and productivity goals.
“We use the positive technology of PM to address the many elements of
manufacturing and to drive quality and production.”
– VP, Human Resources
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