What is Behavioral Roadmapping?
Behavioral Roadmapping, also known as Reverse Engineering, is a process of identifying business results targeted for improvement and then working backwards to identify the critical behaviors required at each level of the organization to produce those results.
What is the benefit of Behavioral Roadmapping?
Business outcomes in customer service, safety, quality, productivity, and innovation all depend on employee behavior—what employees say and do. Focusing on the behavior that will safely and ethically drive business results will increase effectiveness while helping to prioritize employee efforts. This is true for the behavior of all employees, whether working on the frontline, coaching others, or making strategic decisions. Identifying these specific behaviors is one of the most indispensable business actions a company can make.
How does ADI implement Behavioral Roadmapping?
ADI’s behavioral roadmapping process provides organizations with a systematic and proven way to identify the most critical behaviors for achieving a business result. Through a series of consultant-facilitated sessions with the executive team and highest performers, ADI creates a roadmap that clearly outlines the behavioral path to improved business results. We do this by identifying and aligning the most impactful behavior of frontline employees, supervisors, managers, and executives. With the behavioral roadmap in hand, ADI works closely with all leaders to build proficiency in execution by coaching these behaviors that bring the most success to the business.
This process not only maximizes a company’s return on investment through the coaching leaders provide, but it also generates the sharing of best practices, alignment, and clarity in expectations across employees and departments.
Regardless of your strategic challenge or improvement opportunity, the first step is to be clear on the most critical behaviors that will achieve your objectives. ADI’s behavioral roadmapping process provides the structure and tools to do this with precision and efficiency.
