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… Nobody’s Perfect: The Problem-Solving Strategies of Great Leaders By Linda LeBlanc Specific skill sets make adults good problem solvers. These skill sets can be learned and are almost always exhibited by effective leaders. Really effective problem solvers do certain things that put them into a better position to succeed regardless of the challenges they …
… Private Events and the Mind-Body Problem Anyone who has taken a history of psychology course will no doubt remember an early lecture by their professor on the mind-body problem. If you were a behaviorist back then, you were probably asking yourself “why am I here?” But, then the professor … mind and everything is physical or material in nature), and you were (no doubt) relieved to learn that within the mind-body problem there was at least an intellectual foundation/home for behaviorism. Then in some later class, maybe in a senior …
… analysis of methods follows Robert F. Mager’s can’t do vs. won’t do distinction in his classic book Analyzing Performance Problems: Or, You Really Oughta Wanna , co-authored with Peter Pipe. The diagnostic question Mager recommends when the … is, “Could he/she do it if his/her life depended on it?” If the answer is yes, then it is a motivation/consequence problem . The person won’t do or simply doesn’t do it. In this case, assuming they know when to perform the behavior, we … and remove negative consequences for doing the behavior. If the answer is no, then it is a training/equipment/tool problem. The person can’t do it. We need to train the person how to do it or provide the equipment and tools to do it or …
… appreciated her work, how do you get him to the point of showing "admiration, gratitude, and care?" [Lisa] This is a common problem, for sure. I would first ask, what is the root cause of the problem? On what basis is this manager deciding what to do, what to communicate, and how to manage? Often what I see is that … to the point of showing "admiration, gratitude, and care?" , you state, "I would first ask, what is the root cause of the problem?" My question to you is what if he told you that he never felt loved by his parents, that he studied engineering …
… Being Sensible about Ignoring Behavior There’s an old adage in psychology that when dealing with behavior problems one should reject the behavior and not the person. It’s pretty good advice, we think, and consistent with the idea … effectiveness is degraded, or even absent. Similarly, extinction needs to be targeted to be effective. If there is a problem response that is shown by functional analysis methods to be shown to be maintained by attention, then ignoring the problem behavior is in order. Ignoring problem behavior, however, does not mean ignoring the person. Consider the …
… anything about behavior knows that the latest suggestion by Transportation Secretary Ray LaHood for dealing with the problem of texting while driving will not work. He suggested that cell phone manufacturers put a warning label "right on the … smokers of the danger smoking poses to their health. Yet, there are still many millions of smokers. The solution to this problem does not reside with the warning but with the consequences of the behavior. As I read about the solutions offered for this problem, most of them rely on changing the behavior by some form of "education or communication." There is no doubt that the …
… and ‘60s, early behavior analysts waged a war of ideas with the established psychiatric practices of treating behavior problems. Those proto-behavior analysts attacked something they called the “medical model,” which assumed that behavior problems were a “disease” with underlying causes that had to be addressed. The idea came largely, though not exclusively, … behavior analysis as being superficial and concerned only with treating symptoms while leaving the root cause of the problem, lurking somewhere within the brain or soul or mind of the person. Worse yet, it was assumed that if one merely …
… Yahoo! Wrong Problem; Wrong Solution It was announced this week that Yahoo CEO Marissa Mayer is calling all telecommuting employees back … for good! Mayer cited the need to foster collaboration which can, according to Mayer, only be done in person. The real problem at Yahoo is management, not where people work. Bringing employees back into the office will not solve their performance problems or inspire more successful and effective innovation and collaboration. If managers manage employees poorly at …
… TSA Brings Problems on Itself As the Thanksgiving travel begins to increase, so too do the TSA screening stories! If you have been … "should they – shouldn’t they" conduct security "pat downs". Polls have shown that a vast majority of travelers have no problem with the new procedure and I believe the coverage is conveniently swayed to those travelers who have a problem. In fact, only 3% of travelers are subjected to additional screening or x-ray. As a frequent traveler I have been …
… depicts how each man describes an elephant based upon which part of the elephant's anatomy he happen to touch. A similar problem occurs in organizational measurement. How each person within an organization describes the 'elephant' is … may not feel sick and is presently functioning well. An examination of the sub-systems, and their interrelations, may find problems that have not yet surfaced at the patient level. This is 'preventive' medicine. In recent years, it has been highly … traditional reactive model driven by patient complaints. Preventive care has been shown to be more effective because the problem is often in its early stages and more amenable to intervention. This is also true of organizational performance. …
… of conduct or well-understood process steps. Ethical behavior is what is shaped day in and day out by intended and, most problematic, unintended, consequences occurring as work is done. Sometimes however the effects are not known until the … on its hands now. Confidence and commitment disappear quickly under such circumstances. The next time there is a process problem, it is less likely that the team leader will speak up and a potentially wrong process will be more likely to be followed without question. Asking questions has been punished and certainly working to fix a problem has as well. Readers may believe that they will continue to speak up, seek the right solution, and do the right …
… and a lack of challenge. Your performance is reviewed in quarterly appraisals. The sessions are predictable unless a problem arises; but in any event, the reviews are not particularly satisfying. If performance is below standard, your … states, “That is what you are paid to do.” You receive very little feedback during the course of your shift. If a problem occurs, the boss assembles the group and talks about the need for higher performance or improved quality. He may … because when they are doing well they pat each other on the back and laugh and joke. When one member of the group has a problem, he either asks for help or others offer help, on what they observe him doing wrong, and they give him advice on how …
… The Problem With Banks Results-Driven Culture A steady stream of headlines brings near-constant reports on banks running afoul … questionable behavior are daunted by the threat of punishment. A results-driven culture also makes it harder to identify problems and successes. The solution? Management needs to develop and apply a scientific understanding of behavior. Bank … questionable behavior are daunted by the threat of punishment. A results-driven culture also makes it harder to identify problems and successes. The solution? Management needs to develop and apply a scientific understanding of behavior. Bank …
… The Problem with Banks’ Results-Driven Culture Release date August 25, 2014 Source American Banker Link /blog/the-problem-with-banks-results-driven-culture … American Banker … The Problem with Banks’ Results-Driven Culture …
… I’m Outsourcing My Own Job! What’s the Problem With That? Now this borders on ingenious and unethical and takes the concern for employee engagement to a whole new … management of this company needs some help in how to bring out the best in people. … I’m Outsourcing My Own Job! What’s the Problem With That? …