Human Performance Diagnostics eBook
Look Inside

Human Performance Diagnostics eBook

William B. Abernathy

A Multidisciplinary Approach for Analysis & Improvement in Organizations

This eBook runs online or in the RedShelf app. After purchase you will receive complete instructions on how to create an account and log into this software. This email usually arrives within one hour. If you do not see an email from with the subject line "RedShelf | Your New eBook" please check your spam or junk folder.

This eBook can run on your desktop, laptop or mobile device. Please use the email address of the end user (not purchaser if different) in your order form.


Effectively measure, analyze, and improve the performances that affect organizational success.Organizational issues are not often organized into one problem category, and therefore the solutions to those issues rarely come tied up in one neatly wrapped package. The tools practitioners have in their toolboxes rely heavily on their educational and professional experiences, be it industrial engineering, I/O psychology, or applied behavior analysis. While each discipline has its merits, why should organizations have to rely on the views of just one discipline, and how do they know which one to apply?

Human Performance Diagnostics combines the toolsets of all three disciplines and offers a practical diagnostic procedure for any practitioner to use in determining which technique, within which discipline, is the best for resolving a targeted organizational performance improvement opportunity. By looking across target measures that include Opportunity, Capability, and Context, this multidisciplinary approach will support anyone in analyzing and improving employee performance.

An ideal handbook for any performance improvement practitioner, including those in consulting roles as well as management and supervisory positions, this book is designed to be the single source for measuring, analyzing, and improving employee performance. Author William Abernathy, Ph.D., draws on his extensive experience in working with more than 170 organizations and offers step-by-step procedures using his practical and efficient diagnostic tool. Human Performance Diagnostics also includes a detailed 5-Step Improvement Process that helps practitioners avoid the common mistake of applying technical solutions that inadvertently create problems.Effectively measure, analyze, and improve the performance that affects organizational success.

To purchase a print copy of this book click here.