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Most managers and supervisors face the same question, “How do I get people to give their best efforts in their jobs and to the organization?” Managing employee performance is the single most difficult thing to do when you don't understand behavior. Business is behavior; every action, every decision, every change is the result of what employees say and do.
Understanding behavior at an individual level is the key to success. No organization can produce results without human behavior. The subject that managers must be most expert in is how to create a work environment that brings out the best in people every day.
At the completion of this course, you will have:
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