Be Mindful of Your Messaging

The messages and communications that leaders send to employees, particularly those on the frontline, are critical. A well put message can boost morale, inspire engagement, and improve relationships…

7 Ways to Improve Agile Practices with Behavioral Science

Agile project management methodologies are no longer confined to software development or technology companies. As rapid innovation creates the need for increased adaptability, organizations have…

Science is Everywhere: Including Mixed Martial Arts

Behavior is behavior is behavior…regardless of the job, hobby or any learning endeavor we spend our time and energy on there is a lot we can learn from those that master their own areas of interest.…

Encouraging Creativity: You Never Know Where the Next Billion Dollar Idea Will Come From

There is nothing mysterious about creativity. Contrary to what many writers write and to the many so-called myths out there; it is not a brain thing or a province of just a few. As a matter of fact…

Breaking Bad: A Lesson in Creativity For the Workplace

On the heels of the series finale of Breaking Bad, I heard a radio interview on NPR’s show “Fresh Air.”  The host was interviewing Peter Gould and Thomas Schnauz, part of the writing team for…

1984 May Be Closer Than You Think

I received an unsolicited email from a company that is selling software that they say “can reveal to you (SIC) what your employees do during business hours. It reminded me of George Orwell’s popular…

Schools Can Learn a Better Way: Reverse Engineering the School Day

I am passionate about many things, not the least is what we could do in America’s classrooms. The thought occurred to me recently:  How long does it have to fail before someone realizes that the…

There They go Again: National Ban on Texting While Driving

There is no question that if no one used cell phones while driving, lives would be saved but so would not eating while driving or drinking a Coke or looking at GPS or talking to a passenger or…

Twitter: More Than a Social Platform—An Effective (and Cool!) Tool for Building Fluency in Pinpointing

Without fail, one of the most challenging tasks managers and leaders face in building coaching fluency models is developing pinpointing skills. I see it consistently with my new clients during their…

Are Googlers Really That Different From the Rest of Us?

This is not the first blog I have written about mistakes I think Google is making in how they are managing the company.  It will probably not be the last.  This blog was prompted by an…

Google Follow Up

The following is a comment on my post "What Was Google Thinking?!" My response required more than few words so you'll find it below. Question What would be an appropriate model for…

TSA Brings Problems on Itself

As the Thanksgiving travel begins to increase, so too do the TSA screening stories! If you have been watching TV in the last week, you are probably sick of the "should they – shouldn’t they" conduct…

Fostering Creativity in the Workplace

I read an article recently (ABC News) that reported on what the magical number of emails a person can “stand” a day before they feel overloaded: 50 emails! That is not the number they receive, only…

Managing People for Maximum Performance

For more than two decades, I have been leading a two-day seminar for the Center for Management Research in Cambridge, MA.  The session has always been a popular one, particularly for executives…