The One Thing Managers MUST Know to be Effective

It is quite likely that even the best MBA programs in the world are missing out on preparing their candidates with the one thing that will ensure they enter the real world with proven, effective…

Increasing Meaningful Behaviors Part 2

Based on the positive response to my blog on Increasing Meaningful Behaviors, I thought it worthwhile to extend the discussion. As you now know, values can play an important role in our lives…

Adding Infection Control Behaviors into Behavioral Safety Systems: Beyond COVID-19

During this phase of the COVID-19 pandemic, Dr. Anthony Fauci and Dr. Deborah Birx of the White House Coronavirus Task Force, have repeatedly advocated behavior change as mitigating steps to…

Increasing Meaningful Behaviors

For most of us in the US and for many throughout the world, our lives have been turned upside down by stay-at-home orders. We’ve lost access to many of our favorite places to spend our time.  …

5 Tips for Supporting Teens With Online Learning

We have all been hearing about the home-schooling struggles of parents of younger school-age kids. The fact that my kids are 17 and 19 is one of the things I feel grateful for during this time of…

The Science of Ghosting

It has probably happened to you, but you just didn’t know it by name: Ghosting. Ghosting is the act of actively ignoring or dodging attempts to be contacted through various mediums—e.g., texts, phone…

Telling People What to Do Rarely Works!

“I told you to do it this way.” “Weren’t you in the training where we learned how to do this correctly?” “Why do you keep doing this?” “I thought I was clear about how I wanted this done.” Anyone…

Bad Rules Are Getting in the Way of Your Good Leadership

Language is truly a double-edged sword.  Language allows us to cooperate, plan, coordinate, describe the future, talk about the past, and it even allows us to describe interactions between the…

Shaping That Inner Voice

A topic that often comes up while discussing behavioral consequences with leaders is that of self-consequences. In other words, can a person provide consequences to themselves for their own behavior…

Are You Developing Successful People?

We have all heard of the Peter Principle—“Observation that in an organizational hierarchy people tend to rise to "their level of incompetence." Thus, as people are promoted, they become progressively…

5 Leadership Tips for Managing Conflict

The ability to productively resolve conflict in the workplace is a necessary people management skill for leaders. Organizations require collaboration among employees to effectively meet their goals,…

Eliminating Rare Errors: Sleeping Air Traffic Controllers Are Just the Tip of the Iceberg

Several years ago it was reported that an air traffic controller deliberately made his bed and slept in it while on duty at a Tennessee airport. I am sure many people think that was an isolated…

Behavior For The Heart

About 11 years ago, my father underwent successful open-heart surgery at age 74. The surgeons completed a triple by-pass and valve replacement. My family and I learned that among the many profound…

The Art of Teaching People to Recognize Their Best

When I was in college, I worked in a food distribution warehouse loading trucks. It was backbreaking work. We would load five trailers per day—each load weighing about 25,000 pounds! We loaded the…

Tapping into Employee Behaviors with Exponential Impact

Every business goal is driven by human behavior. It follows then that your employees’ performance—their behavior and results—is the most important output of your role as a leader. Considering that…

The Truth About Building Habits: No You Don't Have to Do This Forever

Many times in the course of working with clients, they hit a point of realization about using a scientific approach to behavior on the job, and it sometimes sounds like this: “You mean I have to…

Economics is Not a Science

And neither is most so-called behavioral economics Despite being the first American to win the Nobel Memorial Prize in Economic Sciences, Paul Samuelson famously stated, “Economics has never been a…

Resolution Solutions for the New Year

“My New Year’s resolution is to quit procrastinating . . . I’ll start tomorrow.” Unfortunately, that’s the dead-end road that a majority of our resolutions take. Most of us are familiar with Albert…